Privacy policy

1. Basic provisions

This Privacy Policy explains how information about you is collected, used, and disclosed by ARTELLENCE UKRAINE LLC, EDRPOU code 40249202, a legal entity registered and operating in accordance with the laws of Ukraine (hereinafter referred to as the "Company") when you visit a set of web pages accessed using the domain name (address): https://artellence.com (the "Website").

By visiting the Website you:

• agree to the processing of your personal data and confirm that you have been notified of the procedure and purpose, as well as other conditions of their processing in accordance with Articles 6, 8, 10, 11 of the Law of Ukraine "On Personal Data Protection";
• accepting our Privacy Policy, you authorize the Company to collect, use, and disclose information about you for the purposes set forth below.
• confirm that you have sufficient legal capacity and capacity under the laws of your country to provide consent to this privacy policy and consent to the processing of your personal data on the terms and conditions set forth herein. In case you do not have sufficient legal capacity, you hereby confirm that your parent or guardian, who has the full civil capacity and is authorized under the laws of your jurisdiction to give such consent, has given their consent to this policy.

We may change this privacy policy from time to time. If we make changes, we will notify you by updating the date at the top of the policy. We encourage you to read the privacy policy whenever you access the Site to stay informed about our information practices and how you can help protect your privacy.

2. Terms

A personal data controller is an individual or legal entity that determines the purpose of personal data processing, establishes the composition of this data and the procedures for its processing, unless otherwise provided by law;

Consent of the personal data subject is any voluntary expression of the will of an individual to grant permission to process his or her personal data in accordance with the stated purpose of their processing;

Processing of personal data means any action or set of actions performed in whole or in part in an information (automated) system and/or in personal data files related to the collection, registration, accumulation, storage, adaptation, modification, updating, use and dissemination (distribution, sale, transfer), depersonalization, destruction of information about an individual;

Personal data means information or a set of information about an individual who is identified or can be specifically identified;

Personal data processor means an individual or legal entity authorized by the owner of the personal database or by law to process this data;

Personal data subject means an individual in respect of whom personal data is processed in accordance with the law.

3. Collection of information

The information is collected automatically through the Website.
When you access the Site, we automatically collect information about you, including:
Log files: we record information about the use of the Site, including the type of device used, access time, and your IP address.
Device Information: we collect information about the device you use to access the Website (hereinafter referred to in this Privacy Policy as the "Devices"), including information about the device software and hardware, etc.
Usage information: we collect information about the use of the Site, including your actions on the Site, if any.
Information about interests: we collect information about the material you are interested in related to your use of the Website.
Your geolocation: we collect information about your geolocation.
Information provided by you: we collect information provided by you when you fill out registration forms and use the services (first name, last name, phone number, company, e-mail address), etc.  
Information we collect from other sources: we may also receive information from other sources and combine it with the information we collect through the Website.

4. Use of information

We may use information about you for various purposes, including:

• to develop new Websites and services;
• provide, maintain, and improve the Website, our services and products;
• provide and deliver the products and services you have requested and send you relevant information;
• send you notifications;
• to send you targeted, including advertising, content (material) of relevant content (including ads) provided by third parties or us. At the same time, we are not responsible for the content of services or goods provided by third parties;
• provide news and information about the Site and the company that we believe will be of interest to you;
• personalize and improve service delivery and provide an individual approach;
• provide links in combination with information we receive from others to help us understand your needs and provide you with better service;
• to realize any other purposes for which the information was collected.

By agreeing to our privacy policy or otherwise providing information to us, you consent to the processing and transfer of information.

5. Information exchange

We may share information about you in the manner or otherwise described in this privacy policy:

• with suppliers, consultants, and other providers of services and goods who need access to such information to perform work (provide services) on our behalf;
• in response to a request for information, if we believe that any applicable law, regulation, or legal process requires disclosure;
• if we believe that your actions are inconsistent with the spirit or text of our agreements or policies for users, or to protect the rights, property, or safety of the company or others;
• in connection with, or during the negotiation of, any merger, sale of company assets, financing, or acquisition of all or part of our business;
• to third parties who wish to provide advertising of relevant content to you and have a legal relationship with us.

We may also provide third parties of our choosing with aggregated information or anonymized information that cannot be used to identify you.

6. Sharing through social networks and other resources

The Website may offer sharing through social networks and other integrated tools (such as Facebook "Like" buttons, etc.) that allow you to share information from the Website. For more information about the purposes and scope of data collection and processing in connection with the features of sharing through social networks, please visit the privacy policy of the entities that provide these opportunities.
The pages of the Site may contain codes of other Internet resources and third parties, as a result of which such Internet resources and third parties receive your personal data. Such Internet resources may receive and process information about the fact of visiting certain pages of the Website, as well as other information transmitted by your browser. The use of third-party services is necessary for the operational analysis of Website visits, internal and external evaluation of Website traffic, depth of views, and activity. The company does not store or process the data received from these services. If for any reason you do not want these services to have access to your personal data, you can voluntarily log out of your account or profile, and clear cookies (through your browser).

7. Advertising and analytics services provided by third parties

We may allow third parties to provide contextual and other advertisements and to provide analytical services related to the operation of the Site. These parties may use various identifiers to collect information about your use of the program, including your IP address, MAC address, device identifiers, software and hardware information, time zone, and usage information, including the information set forth in paragraph 1 of this privacy policy. This information can be used by the Company and others, among other things, to determine the popularity of certain content, to provide contextual and other advertising, and to better understand your activities on the Site.

8. Rights of personal data subjects

The personal non-property rights to personal data that every individual has are inalienable and inviolable.

The personal data subject has the right:

1) to know about the sources of collection, location of their personal data, the purpose of their processing, location or place of residence (stay) of the owner or manager of personal data or to give a corresponding order to obtain this information to persons authorized by him/her, except in cases established by law;
2) to receive information on the conditions for granting access to personal data, including information about third parties to whom their personal data is transferred;
3) to access to their personal data;
4) to receive a response on whether their personal data is processed no later than thirty calendar days from the date of receipt of the request, except in cases provided for by law, and to receive the content of such personal data;
5) to submit a reasoned request to the personal data controller with an objection to the processing of their personal data;
6) to submit a reasoned request to change or destroy their personal data by any owner and manager of personal data if such data is processed illegally or is unreliable;
7) to protect their personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide, or untimely provision, as well as to protect against the provision of information that is inaccurate or discrediting the honor, dignity, and business reputation of an individual;
8) to file complaints against the processing of their personal data with the Commissioner or the court;
9) to apply legal remedies in case of violation of the legislation on personal data protection;
10) to make reservations regarding the restriction of the right to process their personal data when giving consent;
11) to withdraw consent to the processing of personal data;
12) to know the mechanism of automatic processing of personal data;
13) to be protected against an automated decision that has legal consequences for him/her.

9. Security

The Company takes reasonable measures to protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

10. Contacts

You can contact us with questions about this privacy policy at any time by emailing support@artellence.com.

Push notifications

With your consent, we may send push notifications or alerts when you are on the Site or to your email or mobile number that you provided when filling out the request form on the Site to provide information related to the Site, service updates, promotional messages, and other relevant communications.
By filling out the request form on the Website, you automatically agree to receive informational or advertising mailings from the Company and/or its partners.

11. Information storage

The Company will store and use information for as long as necessary to provide quality services and as long as such use is deemed appropriate by the Company.

12. Use of cookies

Cookies can be eternal (they are called persistent cookies) and stored in the computer until the user deletes them or temporary (such cookies are called session cookies), that is, they are stored only until the browser is closed. In addition, cookies are divided into first-party cookies (set directly by the Website visited) and third-party cookies (set by other Websites).

Important:

• when the user visits the Website again, the cookie data is updated;
• in most cases, a web browser allows cookies to be automatically stored on a user's device by default;
• disabling cookies may result in restricted access to published materials and/or inadequate functioning of the Website services.

The Company cares about its users and tries to make their stay on the Website as comfortable as possible; for this purpose, the Company needs to analyze the behavior, preferences, and interests of the user using cookies. Such analysis will help the Company improve the experience of interaction with the Website, and determine the most convenient interface and navigation of the Service.
According to the classification of the International Chamber of Commerce, the Company uses the following categories of cookies:

Exceptionally necessary cookies — are necessary for the user to move around the web page and use certain services, for example, to access secure pages, register and authorize, and search the Website. Also, they memorize the user's previous actions when going to the previous page in the same session.

Performance cookies — aggregate information about how the Website is used. This data is stored on the user's device between web browser sessions. Examples of such data may include the following metrics: time spent on the Website, most frequently visited pages, understanding which sections and services of the Website were most interesting to the user, how effective a particular advertising and/or marketing campaign is, etc.
All information collected through performance cookies is intended for statistical and analytical purposes.

Functionality cookies — are used to save parameters or configurations that are stored on the user's device between web browser sessions. Examples of such data may include the following metrics: username, profile photo, information on comments left, language version of the Website, location, information about whether the user has been provided with any information or selected preferences previously, as well as other Website settings.
These cookies also allow users to watch videos, participate in interactive activities (polls, voting), and interact with social networks.
To make the experience more pleasant after visiting the resource, these cookies remember the information provided by the user, increasing the efficiency of interaction with the Website.
Some cookie data may be provided to third parties with the permission of the Website and solely for the purposes specified above.

Targeted cookies — are used to provide content that may be of interest to the user. This data is stored on the user's device between web browser sessions. Examples of such data may include the following metrics: tracking recommended text, graphics, audio and video material to avoid repeated display, managing targeted advertising, evaluating the effectiveness of advertising campaigns, information about user visits to other resources during transitions, as well as other settings of the Website.
The Website may share this information with other parties, including media clients, advertisers, agencies, and related business partners, in order to provide quality targeted advertising.

Cookies from third-party services and analytics services:

To ensure prompt delivery, better display, and detailed analysis of the content on the Website, the Company uses services owned by other third-party companies, such as Facebook, Instagram, Google, and others.
The companies listed as an example may use cookies on the user's device while working on the Website.
Please note that the Website cannot influence the operation of cookies used by these services. All the necessary information about their use can be found by visiting the relevant resource.

Google Analytics Terms of Use
Google AdWords terms of use
Terms of use for Facebook, Instagram

Cookie management:

Major web browsers (listed below) are set to automatically accept cookies. To disable them, use the help function in your browser. Help can be accessed through the menu or by pressing F1.

Microsoft Edge
Mozilla Firefox
Google Chrome
Opera
Safari for macOS

Important:

• the configuration of cookie settings for mobile web browsers may differ;
• t is worth reminding you that the full-fledged work with the Website is available only when using cookies;
• disabling cookies may result in restricted access to the content and inadequate functioning of the Website services.

To contact the Company regarding the use of cookies, send an e-mail to support@artellence.com.
If the user does not enable the use of cookies or deliberately deletes all cookies from their web browser, then upon further visit to the Site, the user will be offered to enable and use cookies again.
Information about users obtained through cookies is not sold or distributed in the public domain and is the property of the company that owns the resource.